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Documentation
Manage your listing
Transparency Features
Managing Bids and Offers
The Final Stage
Video Library
Using Openn Offers
SMS & Email Templates
Using Openn Tender
Tutorials & How To
Using Openn Negotiation
Marketing Resources
Documentation & Contracts
Buyers and Observers
Sellers
Troubleshooting
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Help Center
Agent and Agency Admin
Agent and Agency Admin
Marketing
Documentation
Manage your listing
Transparency Features
Managing Bids and Offers
The Final Stage
Video Library
Using Openn Offers
SMS & Email Templates
Using Openn Tender
Tutorials & How To
Using Openn Negotiation
Marketing Resources
Documentation & Contracts
Buyers and Observers
Sellers
Troubleshooting
Agent and Agency Admin
Approve or discontinue agency membership
CRM integration
How to set up agency notifications
Your agent directory profile
Openn negotiation / auction
Using Openn offers
Managing buyer enquiries and home opens
Preparing for the appraisal
How to upload to Openn offers, step by step
Openn videos
Managing offers
Email verification
View my invoice
Marketing
Generate a QR code
Website button integration
Downloading a property report
Web portal advertising - headline examples
Web portal instructions for an Openn offer campaign
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Documentation
How to set up default contract terms for an agency
Manage your listing
Updating the display price after the sale
Copy a listing
Relaunch a campaign
Updating Openn offer campaign to sold or under offer
Update a property to sold
How to assign a team to a property listing
Onboard your seller to observe the sale
How to send an invitation to a public property page
Documenting the reserve price on a listing
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Transparency Features
Using the 'observe' function
Managing Bids and Offers
How to award the winner in an Openn offer campaign
Accepting a sole bidder
Progress an offer
Using the auto increment feature
Invite Buyers and Observers to a listing
Requesting a Buyer to resubmit a bid
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The Final Stage
How to change the final stage date
The property sold after passing in at the final bidding stage
Managing withdrawal of latest bid or offer during the final stage
Pausing the countdown timer
Video Library
How to buy with Openn (video)
Benefits for buyers (video)
Preparing for the final offer stage (video)
Openn negotiation buyer timeline (video)
Michelle's buyer experience (video)
Meet Lindsay and Kim, the buyers who became sellers (video)
Why buyers, sellers and agents love Openn! (video)
Cyril, an 80 year old seller (video)
Benefits for sellers (video)
Openn Negotiation for buyers (Mandarin / Chinese)
What is Openn? (video)
Openn Negotiation for buyers
Cyril’s Openn negotiation experience as a seller (video)
The most exciting way to buy and sell real estate (video)
Preparing buyers for the final bidding stage (video)
Michelle's seller experience (video)
After 1 year on the market, "Sell our home in 1 month or you're fired" (video)
Openn Offers for Agents (video)
Set up your agent link
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Using Openn Offers
How to select the winner in an Openn offer campaign
How to progress an offer
Managing the final offer stage
Seller view in Openn offers
Getting started with Openn offers
Openn offers walkthrough (intro and demo)
How to instruct a buyer to place an offer
Updating Openn offer listing to under offer/sold
Generating contracts to the winning buyer
Price transparency with Openn offers
Minimum increments in an Openn offer campaign
Updating the display price after the property has sold/passed in
Openn offers demo
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SMS & Email Templates
Preparation instructions for bidders before FBS (email)
Reminder to interested buyers following enquiry (SMS)
Convert a stale listing to Openn (email/SMS)
Confirm appraisal and prepare seller (email/SMS)
Confirm bidder is now qualified to participate (email/SMS)
Instructions how to place an offer (SMS)
Have your seller help to get a better price (email)
What to do when you have no bids (email/SMS)
Instructions on how to bid (email/SMS)
Convert a listing to Openn after receiving a low offer (email/SMS)
Reminder to non-qualified bidders to register before FBS (SMS)
Buyer price enquiry response (email)
Confirm appraisal and prepare to discuss Openn (SMS)
Buyer price enquiry response (SMS)
Follow up on email sent to prepare bidder for FBS (SMS)
Preparing for the final offer stage (email)
Following new bid on property to registered interest / unqualified buyers (SMS)
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Using Openn Tender
How to upload an Openn tender campaign, step-by-step
Openn tender tutorial
Tutorials & How To
How to approve or discontinue agency membership
How can I find my invoice?
CRM integrations
Latest updates - version 3.6 (Feb 2022)
Latest updates - Version 3.5 (Nov 2021)
Latest updates - Version 3.4 (August 2021)
How to update your directory profile
How to set up agency default terms
How to set up team notifications
How to send an invitation to your public property page
How to set up your seller to watch the sale
How to edit a listing
How to assign a team to a listing
How to copy a listing
Verifying emails
Buyer experience placing a bid before creating a profile on the app
How to reinvite a withdrawn buyer
How to withdraw a leading bid
Bringing forward the final bidding stage (FBS)
How to change an under offer or passed in property to sold
How to use the auto Increment feature
How to print a property report
How to create a "just listed" graphic in canva
How to set up a screen recording
How to update your auctioneer profile
How to set up your agent link?
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Using Openn Negotiation
Solutions when buyers are not enquiring at all
What to do when you have no bids, 3-5 days after launch
How to relaunch a 'passed in' listing
Preparing buyers for the final bidding stage
Agent preparation for the final bidding stage
The property has sold! What's next?
Solutions when buyers are inspecting but don't like the property at any price
What to do at launching a listing, to get your first bid
Getting your first bid (dialogue)
Solutions when buyers are waiting to place a bid
To do after each bid is approved
How to extend the final bidding stage
Final bidding stage diagnosis
How to accept a sole bidder
What to do when you have no bids, 7 days or more after launch
Solutions when buyers are enquiring but not inspecting
Final bidding stage advice with 1 bidder
Listing documents and agency agreements (Openn negotiation)
Key benefits of Openn negotiation for sellers (dialogue)
Preparing for the appraisal
During the appraisal checklist
Convert a listing to Openn negotiation (dialogue/SMS)
Getting started with Openn negotiation
Top 3 tips to remember when starting your campaign
How to upload an Openn negotiation campaign, step-by-step
When you need to enter the reserve price on your listing
Instructions for managing listings on web portals
Web portal instructions after each bid is received
Web portal instructions - before you have a bid
Web portal advertising - Price field examples
Web portal advertising - property description area text
How to improve the performance of your advertisement
Online auction feature with realestate.com.au
Online auction feature with domain
Bidders registrations and terms of use (Openn negotiation)
Responding to buyer enquiries, before you have a bid
Getting prepared for the home open
How to place a bid and become a qualified bidder
How to invite a buyer to place a bid or offer
Managing multiple pending bids at the same price
Deleting a bid through resubmit
Final bidding stage advice, with 0 qualified bidders
Selecting the countdown timer
Key tips for the final bidding stage
What to expect during the final bidding stage
The property didn't meet reserve / passed in
This article contains about how to update the property as sold after the FBS
How to withdraw a listing
Selecting an auctioneer
Find an auctioneer directory
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Marketing Resources
Seller benefits (brochure)
Mortgagee direct mail letter
What is Openn for buyers (brochure)
Will Ainsworth case study
A Certified Agent is now selling in your area (print outs)
A5 How to Participate Flyer (brochure)
Buyer Timeline (brochure)
Sales methods compared explainer (brochure)
Openn logos and guidelines
Certified Openn agent marketing graphics
Sold with Openn stickers
4 years on the market, property sells in 30 days with Openn negotiation
Real-time buyer competition, achieving $44k over reserve
Property meets reserve before the final bidding stage
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Documentation & Contracts
ACT - listing documents
NSW - listing documents
NT - listing documents
QLD - listing documents
SA - listing documents
TAS - listing documents
VIC - listing documents
WA - listing documents
New Zealand - listing documents
ACT - bidder registration and terms of use
NSW - bidder registration and terms of use
NT - bidder registration and terms of use
QLD - bidder registration and terms of use
SA - bidder registration and terms of use
TAS - bidder registration and terms of use
VIC - bidder registration and terms of use
WA - bidder registration and terms of use
New Zealand - bidder registration and terms of use
Openn offers' terms of use
Openn tender terms of use
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