Openn product update: April 2025

Last month, we introduced new ways to customise and reuse offer forms in Openn - see here. This month, we’re taking it even further—now you can add fully custom questions to your offer form, seamlessly integrate them into contracts, and personalise the observer form to suit your needs.

1. Add custom questions

Align perfectly with your unique business workflows by capturing exactly the information that matters most to you and or, your agency—no more generic forms or missed details.

Custom questions inherit all existing functionality, including options to mark as mandatory, set default values, or read-only. And you have complete flexibility to add these questions to either your default forms or property-specific forms. View this article for instructions on how to set this up.

2. Embed custom questions in contracts

Seamlessly integrate your questions directly into contracts, ensuring all critical information is captured.

3. New default form: observer

Transform how you engage with observers by refining the observer form to your agency's needs. Qualify leads more effectively, identify serious buyers earlier in the process, or gather targeted intelligence that converts into more efficiency.

Find out more about these enhancements in the knowledge base here.